How do I import a list of contacts?

1) Go to and log in to your account.

2) Click on Contacts in the left menu and click on the Import sub-option.

3) Leave the source as is.  The "Lead" contact group is selected by default, but you may adding other groups by holding down the CRTL key on your keyboard and clicking on those groups.  Leave the other options set to the defaults. *

* - We have recently encountered issues with the import failing when using the default source.  If you find that to be the case, changing the source to "HomeScout - Contact Form" will allow for a successful import.

4) At the bottom of the page, you will find the formatting guidelines for your contact file.  You will also find a link to download a sample file so you can make sure your file is appropriately set up.

5) Click the Choose File button and select the appropriate file on your hard drive.

6) After selecting the file, click the Import button.

HomeScout is the author of this solution article.

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